Gain access to over a trillion social media posts from all publicly-available social media.
We offer qualitative and quantitative analysis of the media’s coverage of any given topic.
We provide high-quality audio and video transcripts that feature timestamps, captioning, translation, subtitling, and more.
We offer insight to content from any ethno-specific, publicly-available online website, news source, or forum, regardless of language.
Our broadcast media monitoring includes television, radio, and podcast content from Canada, the US, and international sources.
Identify follower affinities & what's trending in your business sector
Get a report about your insights on social media and more reviews about your online presence so you can use it to attract new customers and make them loyal to your business.
Analyze your Ad strategies and detect how you can maximize your benefit from them based on their performance.
Listen, identify, and track influencers and consumer preferences
Get product specific feedback based on your customer’s reviews. The feedback will help you improve your product and service to satisfy and expand your customer base.
Learn what the public says about you online: what it likes, hates, what could be improved, and most importantly WHO is the most interactive and influential person spreading the word about you.
Get competitive reports to help you differentiate yourself from your competitor, and therefore build a stronger presence and bigger loyal customer reach.
Detect and fix any issue on the spot based on the reports and feedback you get.
Support your client needs and beat your competitors
Create client-branded dashboards that allow you to create reports and more.
Use live search and hashtags to keep track of what your audience has to say about your services, and act instantly on negative reviews.
Build your identity and create targeted marketing campaigns based on benchmarking and analysis to expand your customer base and increase your revenue.
Track public issues, concerns, opinions, and sentiment
Capture, track, and respond to misinformation, disinformation, and operational issues.
Observe, spot and study citizen’s concerns, sentiments, and point of views regarding topics such as the environment, the use of electric vehicles, the impact of cannabis on public safety, and others.
Real-time social media analysis can alert first responders to breaking news, enabling the fastest response.
Social media data provides insight into consumer purchasing behaviour, allowing for insight into how to best advertise your product.
Start our social media training today to learn everything you need to know about analyzing social media.
KI Live Video enables online communication for audio meetings, video meetings, and seminars, with built-in features such as chat, screen-sharing, and recording. Employees at every level within an organization can use video conferencing tools to host or attend virtual meetings with fellow employees, company partners, or customers, no matter where the attendees are physically located.This plugin enables long-distance or international communication, enhance collaboration, and reduce travel costs.
KI Twitter Analytics provides users with free analysis of their twitter account inbox, incoming messages, outgoing messages, mentions and other statistics.The plugin features a network analyzer that digs into details of potential clients, competitors, or followers.